Tierra de Fuegos:their own bookings, no fee per diner.
An Argentinian grill house and gin bar in Puerto Pollença. The brief was never to have a website: it was to stop paying a fee for every diner who walks in — and for that, the restaurant's own channel has to be as good as the portal's.
The Problem
- Booking portals charge for every diner seated, season after season.
- The guest who books belongs to the portal, not the restaurant: their details never come back.
- Without a real calendar you get overbooking, and one table too many on a Saturday costs more than the commission.
- A landing page with a WhatsApp button does not replace a portal: it does not confirm, count seats or alert anyone.
The Solution
- Slot-based booking with automatic confirmation and a calendar file, with nobody having to reply.
- An instant alert to the restaurant's phone the moment a booking lands.
- An indexable digital menu by category, edited by them, with the 14 EU allergens.
- The guest database in their own store, hosted in the European Union.
What does it actually do?
Slot-based booking
Real seats per sitting: no room, no booking.
Automatic confirmation
Instant email with a calendar file and a cancellation link.
Alert to the venue
Instant notification to the phone, no panel to open.
A menu they edit
Dishes, prices and allergens from their own panel, in two languages.
Their own guests
Every booking feeds their database, not a platform's.
Measurable table QRs
Table codes run through a redirect, so every booking can be traced to its source.
What it includes technically
Stack
Deliverables
- ·Bilingual site carrying the grill house identity
- ·Indexable digital menu, by category, with allergens
- ·Their own slot-based booking system, cancellable by link
- ·Email confirmation with a calendar file
- ·Instant booking alert to the restaurant
- ·Management panel: today’s bookings, menu and guests
What does each portal-sent diner cost you?
Multiply it by a full season and you have the budget for your own system — one that also keeps your guests’ details. The next phase here is the floor plan, table by table with real sitting length, budgeted separately once the direct channel has proven itself.